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Making money “There are many ways to earn a lot of money. None of them

“There are many ways to earn a lot of money. None of them involve working for others.”

Reframing Objections “The most productive way to frame objections in any

“The most productive way to frame objections in any situation, is to view them as requests for more information.”

Laughing and Weeping “Laugh, and the world laughs with you/Weep, and you

“Laugh, and the world laughs with you/Weep, and you weep alone

For the sad old earth must borrow its mirth/But has trouble enough of its own.”

Ella Wheeler Wilcox

The Bystander Effect  The bystander effect is a social psychological

The bystander effect is a social psychological phenomenon where individuals are less likely to offer help to a victim when other people are present. It is on account of this phenomenon that numerous people have lost their lives unnecessarily.

Emotion vs  Reason “People often mistakenly come to believe that reason and

“People often mistakenly come to believe that reason and emotion are in opposition to one another. The truth is that they are complimentary and mutually assist one another.”

Fear of Failure The fear of making a mistake holds many people back from

The fear of making a mistake holds many people back from accomplishing what they are capable of. As Wayne Gretzky observed however, "You miss every shot you don't take."

It's Not as Difficult as You Think “It seems to me that people often make

“It seems to me that people often make becoming successful more difficult than necessary. Essentially it boils down to noticing what works and why it works and then doing more of what works and less of what doesn’t.”

Unexpressed Knowledge “We often have in our possession knowledge which we

“We often have in our possession knowledge which we cannot at this time adequately articulate.”

Unsatisfactory Answers “A question in search of an answer is: ‘If we

“A question in search of an answer is: ‘If we continue to get unsatisfactory answers to our questions, will we eventually stop asking?”

Avoidance “Sometimes we avoid asking the toughest questions because doing

“Sometimes we avoid asking the toughest questions because doing so would force us to confront unpleasant realities which we would rather avoid.”

The CARE model “The CARE model for consuming and disseminating

“The CARE model for consuming and disseminating information:

· Consume quality content

· Assimilate it so that it becomes your own

· Rephrase it in your own words

Evaluate by asking: ‘What did I get right?, ‘What did I get wrong?', ‘What will I do differently next time?’”

The power of a smile  “I think most of us are guilty of

“I think most of us are guilty of underestimating the value of a simple smile. If you are like me, you have experienced the power of a smile when you were desperately in need of one.”

Silence  “Silence is one of those things which can be interpreted in

“Silence is one of those things which can be interpreted in so many conflicting ways. Think about all those times when you needed to ascertain what someone’s silence meant. Here’s a question to ask: ‘May I ask what your silence is supposed to convey to me?’, or something similar.”

Efficiency is Not Enough  You can ‘never’ be efficient enough to do

You can ‘never’ be efficient enough to do everything that seems to need doing. You need to have a method for separating the vital from the relatively inconsequential. This might involve making both a ‘to do’ list and a ‘not necessary to do’ list.

What We 'Really' Value People often tell me that they value this or that. I

People often tell me that they value this or that. I pay scant attention to such claims. Instead, I ask to see their calendar and checkbook/credit card statements. These will tell me everything I need to know about what they ‘really’ value.

Urgent vs Important It is never advisable to allow the urgent to crowd out

It is never advisable to allow the urgent to crowd out the important.

The North Star of Decision Making It's always good when confronting an

It's always good when confronting an opportunity to ask yourself: 'How does this align with my 'core values'? In order to do so one must have already identified just what their 'core values' are. If you haven't identified your own core values, now would be a good time to do so.

Different for Me Than Thee We take a different approach when advising

We take a different approach when advising others than when advising ourselves. When we are advising ourselves we are all over the page in an effort to consider every possible factor. When we advise others we tend to focus only on the most important factor. When advising ourselves we often fail to see the forest for the trees.

The next time you are confronted with a problem or opportunity, ask yourself: 'What would I advise a friend to do?

Outsourcing Problem Solving One of the best things one can do when

One of the best things one can do when confronted with a problem or opportunity (actually problems very often lead to opportunities) is to seek out someone else who has successfully dealt with a similar situation.

The 30,000 ' view One of the most useful practices one can employ when

One of the most useful practices one can employ when confronted with a problem or opportunity is to get as far away from it as possible in order to obtain a much different perspective. There are several ways this can be accomplished. For example, you may imagine how a person very different from yourself might view the situation. You might even interview a few such people.